When we think about hiring Security Officers, we are thinking about making our premises more accessible. After all, one of the main jobs of a Security Guard is to keep suspicious individuals away from your premises. However, Security Officers can actually work in many ways to make your business more accessible to people with different ability levels and safety concerns.
People who live with visual and hearing impairments, for example, often feel uncomfortable in spaces that are difficult for them to navigate. If it would be impractical to restructure your retail business’s space to be more accessible to people who are vision or hearing impaired, then Security Guards can help put your disabled patrons at ease.
Security staff can be trained to politely and effectively assist customers who are having trouble shopping because of a visual or auditory impairment; this will improve the customers experience and ensure that they leave your store with a high opinion of you, your business and your staff.
In addition to looking after your hearing and vision impaired customers, those with physical disabilities frequently find it difficult to move about retail facilities. However, Security Guards can help ease these concerns by assisting disabled patrons with; carrying items, helping to make areas more wheel-chair accessible by rearranging fixtures when necessary, and making sure disabled customers have priority in areas of your facility, that are designed to improve accessibility.
Living with impaired vision, hearing, or mobility issues, presents a myriad of daily challenges for much of Australia’s population. Fortunately, Gold Coast Security Guards help make shops and other businesses on the Gold Coast more accessible to patrons of all abilities.
By taking steps to make sure your business is as friendly to your disabled patrons as it is to your able-bodied patrons, you can increase your flow of customers and improve your business’s reputation in the community.