Without Security, business owners would worry that their offices are being ransacked while they are gone. However, getting the right Security Guard can be a challenge. Here are some useful pointers when screening and hiring Gold Coast Security Guards for your business.
Know What Skills Are Needed
Security Guards are not only tasked with guarding the premises. Often, they can also help to usher employees and guests into offices. They can even serve as guides, answering various questions about the company and its facilities. Therefore, a good set of communication skills is important.
Watching over your business premises is a Security Guards primary duty, so they need to be very observant and keen with details. These are important especially in deterring potential criminal activity. Your Security Officer must also be able to respond quickly and effectively to any situation. Additional skills like first aid and emergency response, are also invaluable in these cases.
When it comes to working as a Security Guard, Gold Coast laws are very strict for those who wish to apply. Security agencies are tasked with conducting as much background checking on their personnel as possible. Security Guards trainees undergo rigorous screenings before being issued their certificates. You can be assured most of the time, that the Security Guard personnel you get from an agency, are well qualified.
However, be sure to run through the records provided for each prospective candidate. If you are still unsatisfied with these, get a third party to do a more thorough check.
When it comes to direct hires (i.e. those not coming from the agencies), then you certainly need to exert the effort. Criminal records are the ones that you have to pay particular attention to. Do remember, though, that you need to get the permission of applicants first, before doing the background checks.
Interviews & Tests
When screening a Security Guard applicant, you need to get a feel for how they would actually perform on the job. The questions that you ask should focus more on practical situations. For instance, ask them how they will respond to particular situations that can usually be expected in your line of business. The more thoroughly they are able to explain their plans and solutions for these, the better.
Putting your Security Guard on simulated duty will also help in better assessing their skills. You can have another employee act as a complaining customer to see how they would actually respond to such scenarios. From there, you can compare and contrast it with their response to earlier interviews, see whether they would indeed be an asset in your business.